Holiday Feast

Does my Feast come frozen and do I need to freeze it? How long is Feast good for after I pick it up?

Feast comes refrigerated and ready to finish in the oven. Store it in the refrigerator until you are ready to follow the included finishing instructions. Feast expires 3 days after pickup. Be sure to finish and enjoy within 3 days! Leftovers can be reheated and enjoyed for a few more days following initial finishing.

I lost my finishing instructions. Can you send a replacement?

You can download our finishing instructions from our website at nextlevelvg.com/feast.

I need more food - can I add another side or dessert?

Feast is available for online preordering with a 72-hour minimum lead time for pickup. You can add to your existing order by placing a new order for the same pickup date and time, as long as your pickup is at least 72 hours away. If your original order pickup date and time are no longer available, please email us at chitchat@nextlevelvg.com and our team can assist.

Can Feast be delivered?

At this time, Feast is only available for pickup in store.

I’m having trouble with the online ordering site – how do I place my order?

Be sure to select your pickup location, date and time (during our regular business hours) before starting your order. Feast is available for pickup every Friday, Saturday and Sunday from November 13 - December 31. Additional pickup dates Thanksgiving Week: (November 20 - 25), Christmas Week (December 23 and 24) and NYE (December 31, January 1). No pickups December 25 or 26. January 1 will be the last pickup date.

I have a discount code. How do I use it?

You can enter any promotional codes at checkout.

Can I use gift cards towards my Feast purchase?

Yes, you can enter your gift card information when checking out.

Will I earn rewards coins for my Feast purchase?

Feast is sold through our catering site, which is currently not eligible for earning rewards coins. However, please reach out to us at chitchat@nextlevelvg.com and we’d be happy to award points manually to your rewards account for your purchase.